Founding Principles

High performance sales teams require:

Objectivity

Making decisions and evaluations based on unbiased, quantifiable data and performance metrics.

It means having clear criteria for success, using rigorous and reliable methods to measure performance, and using these data to guide decisions.

Objectivity ensures that we're focusing on what's truly working and helps us identify and address areas where improvements are needed.

Clarity

Having a crystal-clear understanding of the organization's goals, the sales process, customer needs, and individual roles and responsibilities.

It means everyone in the sales team knows: what's expected of them, what good performance looks like, and how their role contributes to the overall sales goals of the organization.

Clarity enables efficient coordination and eliminates confusion, fostering a productive and motivated sales team.

Alignment

The harmonious integration of goals, strategies, and actions across the sales organization and the wider company.

It ensures that all departments are working towards the same objectives, following the same strategic direction, and communicating consistently with customers.

Alignment means that everyone is working to create a unified and customer-focused organization that's more capable of achieving sales excellence.

These pillars when embedded into your sales organization's culture, operations, and mindset, will form a robust foundation for achieving and sustaining sales excellence. They are not standalone elements, but rather intertwined aspects that bolster and reinforce each other in creating a high-performing sales team.

LiFT's Sales Hierarchy of Needs